This policy applies to all visitors, customers and business partners of Hailusi Metal’s official website. We are a professional stainless steel stair parts manufacturer with OEM/ODM capabilities, and we commit to protecting your personal data security and complying with international regulations such as GDPR.

1. Collection of Personal Information

We only collect necessary information based on your voluntary submission or legitimate business needs, including:

Basic contact info: Name, company name, email, phone, address, job title (when submitting inquiries, quotes, downloading catalogs or consulting OEM/ODM cooperation)

Website usage data: Anonymous IP, browser type, access time and browsing records (for website optimization only)

Business cooperation data: Product demands, order and delivery info (for procurement and OEM/ODM cooperation)

2. Use of Personal Information

We use your personal information only for:

Processing inquiries, quotes and OEM/ODM cooperation needs

Fulfiling sales contracts, including order processing, delivery and after-sales service

Sending product updates and offers (only with your explicit consent)

Optimizing website functions and ensuring its secure operation

Complying with legal requirements and responding to regulatory inquiries

3. Storage & Protection

We store your information only for the necessary period required by business or law, and will delete/anonymize it after expiration.

We adopt industry-leading security measures (data encryption, access control, regular audits) to prevent information loss, leakage or damage. All relevant employees are bound by confidentiality agreements.

4. Sharing & Disclosure

We will not sell, rent or disclose your personal information for commercial purposes without your written consent. Limited sharing is only allowed in:

Authorized third-party service providers (logistics, payment, etc.) who abide by our data protection rules

Our affiliated companies for unified business and after-sales processing (abide by this policy)

Legal disclosure as required by regulatory or judicial authorities

5. Cookies

Our website uses cookies to improve your browsing experience. You can adjust browser settings to refuse/delete cookies, but this may affect the use of some functions (e.g., quote forms, catalog download).

6. Your Rights

In accordance with data protection laws, you have the right to:Access and obtain copies of your personal information

Request correction of inaccurate/incomplete information

Request deletion when the collection purpose is achieved

Withdraw your consent for information collection and use at any time

Object to the use of your information for direct marketing

You can exercise the above rights via the contact information below.

7. Policy Changes

We reserve the right to update this policy according to legal or business changes. The revised version will be published on the official website with a new update date and take effect immediately.

8. Contact Us

For questions, suggestions or rights exercise, please contact us:

Email: saleryan@hailusimetal.com

Phone:+86 18029331060

Address:Please visit contact us

Working Hours: Mon-Fri, 9:00 AM – 6:00 PM (GMT+8, excluding public holidays)

Hailusi Metal All Rights Reserved.